System Status

Welcome to Stamp.com’s home for real-time information on system status. If there are any interruptions in service, a note will be posted here.

Subscribing to Email & SMS Updates—Please “confirm” your subscription by responding to the email we send after you sign up for alerts. This email will be coming from noreply@statuspage.io. To receive alert texts on your mobile phone, you will also need to reply back “YES” to the text confirmation.

All Systems Operational

Stamps.com Online (Printing Postage Using a Web Browser) Operational

Stamps.com Software (Printing Postage Using our Windows Application) Operational

Stamps.com API (SWS/Web Services) Operational

Stamps.com Reporting Tools (Postage History, Refunds & SCAN Forms) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2018

No incidents reported today.

Nov 20, 2018

No incidents reported.

Nov 19, 2018

Transaction Print History Delays

Resolved - Stamps.com Engineers have fixed the print history delay issue and all systems are functioning normally. Thanks for your patience!
Nov 19, 07:48 PST

Identified - We have identified the root cause of the issue and are continuing to work on a fix for this issue.
Nov 19, 07:19 PST

Investigating - Stamps.com Engineers have identified an issue that may affect some of our customers' ability to see recent transactions in their Printed Postage History Report, Refund Section, and SCAN Form. Sorry for the inconvenience – we’ll have a solution for this soon!
Nov 19, 06:20 PST

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

Issues Printing Postage

Resolved - Stamps.com Engineers have fixed the postage printing issue and all systems are functioning normally. Thanks for your patience!
Nov 16, 13:17 PST

Investigating - Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. Sorry for the inconvenience – we’ll have a solution for this soon!
Nov 16, 12:42 PST

Transaction Print History Delays

Resolved - Stamps.com Engineers have fixed the print history delay issue and all systems are functioning normally. Thanks for your patience!
Nov 16, 10:14 PST

Identified - We have identified the root cause of the issue and are continuing to work on a fix for this issue.
Nov 16, 09:49 PST

Investigating - Stamps.com Engineers have identified an issue that may affect some of our customers' ability to see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. Sorry for the inconvenience – we’ll have a solution for this soon!
Nov 16, 08:22 PST

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

Support Lines Disruption

Resolved - Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thanks for your patience!
Nov 7, 12:51 PST

Identified - Stamps.com is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue as quickly as possible. We’ll share another update shortly.
Nov 7, 11:43 PST