System Status

Welcome to’s home for real-time information on system status. If there are any interruptions in service, a note will be posted here.

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SCAN Form Issue | Unexpected Technical Problem
Incident Report for
Resolved Engineers have fixed the technical issue with the SCAN Form service, and all systems are functioning normally. Thank you so much for being so patient.
Posted Nov 12, 2021 - 06:35 PST
We are continuing to investigate the issue.
Posted Nov 11, 2021 - 14:08 PST
The systems that monitor the service are indicating that there may be a problem that may impact some customers’ ability to use the SCAN Form service. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
Posted Nov 11, 2021 - 12:36 PST
This incident affected: Reporting Tools (Postage History, Refunds & SCAN Forms).